RETURNS, REFUNDS & EXCHANGES

Not happy with your Dominique order? You can return any unused item within 14 days of the purchase date marked on the packing slip. Note that shipping fees will not be refunded. Pre-paid shipping labels will not be provided for U.S. or international. Please keep in mind that colors will appear different on individuals depending on skin tone and lip pigmentation. Items will not be replaced or exchanged for this reason. Please keep in mind once the order is placed we are unable to make any changes to it. Dominiquecosmetics.com reserves the right to refuse any returns at any time. 

Oh No! Need to cancel? You may only cancel your order via email up until the time that your order has been shipped. If the order has been processed and shipped, you cannot cancel. You are responsible for all return shipping costs.

For customer service inquiries only, please email support@dominiquecosmetics.com. Our Customer Service team is available M-F 8am - 5pm pst. We do our best to respond to all customers within 48 hours. Response times may be extended during holidays, promotions and immediately following launches/restocks. Inquiries are answered in the order they are received; please do not send multiple emails as this will place you at the end of the queue. 

*Please note after 14 days of your purchase we will not able to assist you with any issues that you are having with your order. 

Customers are responsible for paying any return postage. The return address is below: 

Dominique Cosmetics
ATTN: Customer Service
500 Technology Drive suite 490
Irvine, CA 92618

If you have any questions, please contact us directly.